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IT System Administrator

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Publiée le 19.06.2019

Entreprise

Site Internet: http://www.expand-technology.com
Secteur d´activité:
Informatique, SSII, Internet
Offres d´emploi:Voir toutes nos annonces
EXPAND TECHNOLOGY (HOLDING) LTD : We are a Mauritius-based company, specialized in Electronic Payment systems providing state-of-the-art... lire la suite

Détails de l'annonce

Poste proposé : IT System Administrator

Expand Technology (Holding) Limited, a company incorporated and based in MAURITIUS, is specialised in card management system and automated data processing solutions. Today we are a major E-payment solutions provider at an international level. We have been on the market for 20 years plus now and we have operated for more than 30 countries and counting, across the world till date. We endeavour to leave our footprints to even more countries.

At Expand, we believe in a diversified portfolio. Over and above the smart card systems we operate in the Business Process Outsourcing sector all the same. With the same drive and passion for customer satisfaction, Expand Technology is a reliable and proficient partner for contracting out operations and responsibilities of the needs of our clients in terms of cheque processing, e-procurement, e-invoicing, and other processes.

To achieve its objectives of delivering high-quality services to its clients Expand wishes to recruit a suitable candidate to deliver IT System Administration Services as IT System Administrator. The successful candidate will have the chance to come live and work in our paradise island of Mauritius, where the company will handle the related cost of air tickets, permit among others…

Job Brief

  • We are looking for an IT System Administrator to maintain, upgrade and manage our software, hardware, and networks.
  • Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
  • Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key Responsibilities, Accountabilities, and Duties

  • Typical responsibilities include performing backups, ensuring that scheduled jobs are performed, troubleshooting IT issues, user administration and installing standard equipment.
  • Define, analyse, plan, measure, and improve all aspects of the availability of IT services.
  • Responsible for ensuring that all IT infrastructure, processes, tools, roles, etc., are appropriate for the agreed service level targets for availability.
  • Consider all resources required to deliver the service, and plans for short, medium, and long-term business requirements.
  • Make recommendations for new services and equipment to purchase and works with various vendors for procurement.
  • Support development team for the transition of new products and services to the production environment.
  • Ensure security through access controls, backups, and firewalls.
  • Monitor all critical aspects of servers to ensure that proactive actions are taken to meet the required capacity needs. This includes monitoring disk space, services, performance, scheduled tasks, etc.
  • Monitor the performance of third-party support vendors. Ensure that agreed service levels are provided in cases of disaster, by reducing the risk to an acceptable level and planning for the recovery of IT services.
  • Performing root cause analysis for detected issues to ensure corrective actions are taken.
  • Perform system patching, updates as required.
  • Oversees systems backups, archiving, and disaster recovery and provides expert support when necessary.
  • Automation of system administration task using scripts (bash).
  • Oversee file management on a centralized resource (i.e. File Servers, Virtualization Server, and Application Server) or on individual workstations
  • Implement, document and maintain ISMS Policies, Standards, Procedures ensuring teams comply to the same
  • Build an internal wiki with technical documentation, manuals, and IT policies
  • Manages problem tickets and provide customers with timely feedback on status. Provide assistance with issue escalation and resolution.
  • Develop expertise to train staff on new technologies
  • Maintain and manage VOIP system (Asterisk)
  • Ensuring all software is properly licensed and up to date
  • Performing day-to-day operational activities.
  • Perform other work-related duties as assigned by supervisor
Profil recherché pour le poste : IT System Administrator

    Knowledge and Skills that would be advantageous

    • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
    • Experience working in and managing a virtualized computing environment
    • Good verbal and written communication skills, with ability to communicate effectively with both technical and non-technical person.
    • Windows and Linux Administration 
    • Knowledge of control and risk management concepts and methodologies in latest technologies like Cloud, virtualization, mobility, etc. 
    • Experience in developing and managing Business Continuity and Disaster Recovery Plan. 
    • Familiarity with various operating systems and platforms
    • Resourcefulness and problem-solving aptitude
    • Must be flexible, self-motivated and able to work as a team
    • Ability to learn new technical skills and new technologies

    Experience and Education/Certifications

    • Diploma or Degree Holder in IT
    • Proven experience as a System Administrator, Network Administrator or similar role
    • Experience with Linux, Windows, MySQL, networking
    • Hands on maintenance experiences of computer related hardware.
    Critères de l'annonce pour le poste : IT System Administrator
    Métier:
    Informatique, nouvelles technologies
    Secteur d´activité:
    Informatique, SSII, Internet
    Type de contrat:
    CDI
    Région:
    International
    Ville:Port Louis
    Niveau d'expérience:
    Expérience entre 2 ans et 5 ans
    Niveau d'études:
    Bac+2
    Langues exigées:
    anglaiscourant
    Nombre de poste(s):1

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